SAMSUNG AIRCON 24000BTU INVERTER AR4500

Warranty:  5 Years

Samsung Domestic & Light Commercial Airconditioning Warranty Card

60 MONTH LIMITED WARRANTY ON UNIT PARTS & LABOUR
60-MONTH LIMITED WARRANTY ON NON-INVERTER COMPRESSOR
(ON MACHINES UP TO 60 000 BTU ONLY)

To Register Your Product And Activate This Warranty, Visit www.fourwaysaircon.co.za

1. All Samsung airconditioners (products) are to be installed according to Samsung’s specifications, and according to the SABS Code O Practice, by a Samsung-authorised installer.  Subject to the stated terms and conditions in this document, a warranty is given to the purchaser in respect of the Samsung Aircondioner, Model No and Serial No. as listed in this document from the later date of purchase or installation of the product by the purchaser.  This warranty is subject to a maintenance agreement as set out in the Service Schedule in this document (found overleaf) being entered into and complied with.  Should the products not be services as per the Service Schedule, this warranty will be null and void.  This warranty only applies to products purchased on or after 1 February 2020.
2. To activate this warranty, you must register the product at www.fourwaysaircon.co.za
3. This warranty covers defects caused by original manufacturing faults, defective manufacturing assembly, or faulty material.  It does not cover defects as a result of incorrect installation.  It also does not extend to repairs, replacement of parts, maintenance or service necessitated by normal wear and tear, incorrect operation, failure to properly maintain, use of improper cleaning methods, infestation by insects or vermin, maltreatment of the product, misuse or excessive use which will be used in excess of 70 (seventy) hours per week, connection to an incorrect voltage, power surges or load-shedding, damage caused by lightning, accidents, flooding, fire, acts of God, public disturbances, accidental damage, rust and corrosion (due to the environment or otherwise), work carried out by persons other than an authorized Samsung dealer, or being incorrectly sized for the application/use required, according to the authorized dealers’ or its representatives’ recommendations.  In cases of dispute, repairs, replacement of spare parts, maintenance, and service shall be deemed to be beyond the scope of this warranty unless the purchaser is able to prove to the contrary.
4. During the period of the warranty, defects covered by the warranty will be repaired as per the schedule by the installing dealer, with only the cost of parts covered.  Spare parts necessary for any repairs covered by the warranty will be supplied by the relevant Samsung Service Centre.
5. Fourways Airconditioning (PTY) Ltd (“Fourways Airconditioning”) shall not be responsible, without limitation, for any charges for dismantling or reassembling the airconditioners for repair, any transportation or storage expenses, injury to person or property, work stoppage, impairment of other goods, breach of contract, negligence or other such action as may be alleged to be the cause of a loss or damage to a buyer, its agents or a customer.
6. This warranty will lapse if any repairs whatsoever are carried out by any person other than a person authorized by Fourways Airconditioning.  It will also lapse in the event of any unauthorized alteration to this warranty document.
7. Any repairs carried out under this warranty will not extend the period of the warranty in any way.
8. Neither Fourways Airconditioning nor their authorized service agents shall be responsible at any time during or after the period of this warranty for any loss or damage of whatsoever nature, whether general, special, or consequential which may be caused or sustained by the purchaser, whether arising from, connected with or relating to any defect, fault or lack in the product.
9. This warranty is in addition to any warranty that may apply in law.
10. Should repairs become necessary DURING THE WARRANTY PERIOD, please phone Fourways Airconditioning for a list of authorized dealers.

For any repairs after the warranty period is over, contact your nearest authorized Samsung Dealer.

Corrosive environment requirements (non-compliance will invalidate this warranty):

• Corrosive environments include but are not limited to, sea, mining, and manufacturing environments.
• The product must have no direct line of sight to the source of the corrosive exposure or corrosive elements and must be surrounded by an appropriate corrosion barrier with adequate ventilation.
• All products installed within 500 meters of the source of the corrosive exposure or elements must be treated.

Contact Fourways Airconditioning to discuss any concerns that you might have about the environment in which your product is installed.

Warranty Policy:

What is not covered:

1. This Limited Warranty does not cover user manuals or any third-party software, settings, content, data, or links whether included or downloaded in the Product, whether included during installment, assembly, shipping, or at any other time in the delivery chain or otherwise and in any way acquired by you.  Samsung does not warrant that any Samsung software will meet your requirements, will work in combination with any hardware or software provided by a third party, that the operation of any software will be uninterrupted or error-free, or that any defects in the software are correctable or will be corrected.
2. This Limited Warranty does not cover
   a) normal wear and tear (including without limitation, wear and tear of camera lenses, batteries, or displays),
   b) defects caused by rough handling (including, without limitation, defects caused by sharp items, by bending, compressing, or dropping, etc.), or
   c) defects or damage caused by misuse of the product, including use that is contrary to the instruction provided by Samsung (e.g. as set out in the Product’s user guide)
   d) transport costs and/or
   e) other acts beyond the reasonable control of Samsung
3. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory, software, and/or service not manufactured, or supplied by Samsung or was used otherwise than for its intended use.  Defects can be caused by viruses from your or from a third party’s unauthorized access to services, other accounts, computer systems, or networks.  This unauthorized access can take place through hacking, password mining, or through a variety of other means.
4. This Limited Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.
5. This limited Warranty is not enforceable if the Product has been opened, modified, or repaired by anyone other than Samsung Authorized Customer Care Centre if it is repaired using unauthorized spare parts, or if the Product’s serial number, the mobile accessory date code or the IMEI number has been removed, erased, defaced, altered or are illegible in any way and this shall be determined in the sole discretion of Samsung.
6. This Limited Warranty is not enforceable if the Product has been exposed to moisture, dampness, or to extreme thermal or environmental conditions or to rapid changes in such conditions, corrosion, oxidation, to spillage of food or liquid, or influence from chemical products.
7. Failure of the product due to the use of third-party software programs to alter, change, adapt, or amend the existing, approved Samsung software which operates on the products.  The functionality or operation of third-party media services and/or content available on accessible via the product.

Other important notices

A third-party, independent operator provides the Sim Card and cellular and/or other network or system on which the Product operates.  Therefore, Samsung will not accept responsibility under this warranty for the operation, availability, coverage, services, or range of the cellular or other network or system.  Before Samsung or Samsung Authorized Customer Care Centres can repair or replace the Product.  Samsung, in a manner consistent with the provisions of the section entitled ” Limitation of Samsung’s Liability” below, shall not under any circumstances be liable, either expressly or impliedly, for any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of content or data during repair or replacement of the Product.

All parts of the Product or other equipment that Samsung has replaced shall become the property of Samsung.  If the product is found not to be covered by the terms and conditions of this Limited Warranty, Samsung or  Samsung Authorized Customer Care centers reserve the right to charge a handling fee.  When repairing or replacing the Product, Samsung may use products or parts that are new, equivalent to new, or re-conditioned.  Your product may contain country-specific elements, including software.

If the product has been re-exported from its original destination country to another country, the Product may contain country-specific elements that are not considered to be a defect under this Limited Warranty.

Limitation of Samsung’s liability

This Limited Warranty is your sole and exclusive remedy against Samsung and Samsung’s sole and exclusive liability in respect of defects in your Product.  This Limited Warranty replaces all other Samsung Warranties and liabilities, whether oral, written, (non-mandatory) statutory, contractual, in tort or otherwise, including, without limitation, and where permitted by applicable law, any implied conditions, warranties or other terms as to satisfactory quality or fitness for purpose.

To the extent permitted by applicable law(s), Samsung does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of Products or functionality, loss of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage.

To the extent permitted by applicable law, Samsung’s liability shall be limited to the purchase value of the Product.  The above limitations shall not apply in case of gross negligence or intentional misconduct of Samsung or in case of death or personal injury resulting from Samsung’s proven negligence.

Note:  Your Product is a sophisticated electronic device. Samsung strongly encourages you to familiarize yourself with the user guide and instructions provided with and for the Product.  Please also note that the product might contain high-precision displays, camera lenses, and other such parts, which could be scratched or otherwise damaged if not handled very carefully.