KIC 7KG FRONT LOADER WASHING MACHINE – GREY

Warranty:  2 Years

Samsung Warranty Policy Terms and Conditions

KIC 2-YEAR WARRANTY

• Kic products carry a full warranty service from the date of original retail purchase, supported by a qualified and committed network of service partners nationwide.  Any functional part which fails in normal home use will be repaired or replaced after a full assessment has been carried out by an Authorised Service Partner, free of charge including the part itself and labour costs.  Evidence of the purchase (receipt), Model number, and Serial Number are required to obtain a free warranty service.

KIC WARRANTY

OUR PROMISE TO YOU

Duration & Coverage
KIC products carry a full warranty service from the date of original retail purchase, supported by a qualified and committed network of service partners nationwide.  Any functional part which fails in normal home use will be repaired or replaced after a full assessment has been carried out by an Authorised Service Partner, free of charge including the part itself and labour costs. Evidence of the purchase (receipt), Model Number, and Serial Number are required to obtain a free warranty service.

Warranty Exceptions
Conditions and damages resulting from any of the following cases:

• Improper installation, delivery, or maintenance (i.e., pump filter cleaning).
• Any repair, modification, alteration, or adjustment not authorized by the Manufacturer.
• Misuse, abuse, accidents, or unreasonable use.
• Incorrect electric current, voltage, or supply.
• Damage due to voltage peaks or lightning.
• Improper settings of any control.
• Product previously repaired by non-authorized Service Partners.
• Damage to aesthetic components due to transport and movement (i.e., dents, scratches).
• Aesthetic components (i.e., handles, lamps, glass, plastics).
• Lights bulbs, water filter, air filter, carbon filter, rubber hoses.
• Accessories and glass made optional (i.e., shelves, plates).
• Products used for non-domestic purposes or located in commercial environments (i.e., restaurants, hotels, hairdressers, laundry shops, butcher shops, and garages).
• Installation costs (i.e., water, power, and gas connection).
• Where a product has been returned due to incorrect information furnished by the dealer regarding the features and use of the product.

Assistance or Service Call to:

• Correct any improper installation.
• Instruct the consumer on proper product usage.
• Transport appliance to the service workshop
• No failure found (in case of functional failures claimed by the consumer and not found during technician check, the repair will be charged to the consumer).
• Periodic maintenance or the cleaning of the water filter, pump filter, and air duct filter.
• Removal of transport support or fixation screws.
• Settle of feet and setting of gas nozzles.

Cost of the above-mentioned service call will be charged to the consumer.  In no event will KIC be liable for any direct or indirect consequential damages, whether foreseeable or unforeseeable, resulting from improper usage or maintenance of the appliance.  KIC will also not be liable for any damages pertaining to the non-observance of the appliance’s instruction for use.  After the warranty period, all repairs, parts, transport, and labour costs will be charged to the consumer.