HISENSE 16KG TWIN TUB TRANSPARENT BLUE

Standard Warranty:  24 Months

Hisense Warranty T&C:

1. For products purchased before January 2014, we warrant the working of the unit for a minimum of 12 months (1 year) but this may vary from retailer to retailer.  Please consult with the original dealer the unit was purchased from to confirm the warranty period or contact us if you unsure regarding your warranty at service@hisense.co.za
2. Hisense bar fridges, microwaves, extractors and mini-ovens, air fryers, soundbars, and mini hi-fis are not repaired.  Kindly return it with the original proof of purchase to the store it was purchased from, within the warranty period from the date of purchase.  It may be required to log a service call for inspection and verification of the reported fault.
3. Hisense is in support of the Consumer Protection Act 68 of 2008, and in the first 6 months from the date of purchase, for valid warranty claims, the product may be repaired or exchanged by Hisense or by the dealer/store once approved by Hisense.  For the remainder of the warranty period after the first 6 months from the date of purchase, the product may be repaired or exchanged by Hisense, or be requested to be exchanged by the store or dealer where the original purchase was made, on approval from Hisense.  It may be required to log a service call for inspection and verification of the reported fault.
4. The above warranty conditions are applicable to South Africa only.  For all cross-border countries, the following warranty period applies – Mobile phones, mini hi-fis, party speakers – 12 months.  all other categories 24 months.  NB:  The Consumer Protection Act (CPA) does not apply to cross-border countries as mentioned elsewhere in the warranty conditions.  For warranty conditions, period, and queries in any other country, outside South Africa, please consult the in-country local Distributor.
5. The warranty on the product is supplied on condition that only Hisense authorized service agents are used at all times for the warranty to remain valid, this is applicable for any repairs or inspections carried out by Hisense.  Any repairs conducted on the Hisense product by Hisense authorized service agents, will carry a 3-month repair warranty on labour and parts for the completed repair from the date of completion and does not extend the warranty or does it start a new warranty.  Parts removed during warranty repairs become the property of Hisense.
6. The warranty will no longer be valid and Hisens will not be responsible for damage or injury of any kind resulting from electricity fluctuations and surges, lightning strikes, faults in the building wire, faulty installations, and improper use of controls and or failure to use the product in accordance with the operating instructions and or general misuse and or abuse, or if not used for domestic purposes only, or for damage caused by a superior force (vis major).  Where the product has been infested with insects or pests.  The product is physically damaged after it left the store.  If water or liquid caused damage to the product.  If the warranty seal is tampered with.  Any repair or tampering by an unauthorized person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorized agents, or alterations or modifications to the equipment, shall render the warranty null and void.
7. After the first 6 months from the date of purchase, this warranty does not apply to any accessories or to light bulbs, loose glass, glass doors and enameled surfaces, filters, handles, doors, refrigeration glass shelves, drawers, or door compartments, water containers, door seals, tv stands or brackets, remote, 3D glasses, speakers any accessories and other parts subject to wear and tear discoloring or rust.  Damage caused by abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by the user manual will void the warranty.
8. After 6 months from the date of purchase of a product, the liability of Hisense under this warranty is limited to the replacement and/or repair of the defective parts within the warranty period and does not extend to the installation or removal of the product.
9. The warranty shall be applicable only to the original purchaser (and is not transferable) of the product from an authorized Hisense Dealer or Distributor and only where the product has been retained for use in the Republic of South Africa.  For warranty conditions, periods, and queries in any other country, outside South Africa, please consult the in-country local Distributor.
10. Important note:  In order to make sure you get to use the warranty supplied with your product and for the protection of your product when returning it, please keep the box your product came in as well as the packaging and all accessories and ensure to retain the original proof of purchase.

South African models and specifications may differ from international models, please ensure you refer to our local Hisense website to confirm the specifications prior to your purchase.  Hisense South Africa will not be held responsible in the event an incorrect model is purchased, based on reviews from other sources and other media blogs.